LOOKING FOR A CHARTER BUS SERVICE YOU CAN TRUST?

A renowned educational tour company has entrusted us with their transportation needs for over 15 years. We began our working relationship with round-trip airport transfers for their outbound tour groups. Today service has grown to over 140 itineraries each year, still providing the airport transfers for the outbound tour groups, and has expanded to US and Canada tour itineraries complete with step-on-guides. The trust we have developed brings great learning and fun for students across the country. Attention to detail and solid relationships with bus operators that we have planned service with for years ensures this consistent service and peace of mind to our customer, the group leaders and parents.

"Building trust begins with responsiveness to a customer's needs with a quick turnaround of a solution for an employee shuttle within just a couple of days. A leading supply chain management and logistics company turned to BusBank for an employee shuttle to meet their deadline for a warehousing project. With only two days to make it happen, we held our consultation meeting, planned the logistics and the pickup/boarding at the security checkpoints. That afternoon I presented the HR contact with the proposal for the service and by end-of-day we had the service confirmed with one of our premier operators with two top drivers who would provide the daily service. I monitored the service daily, which had a 5:30am start time and we provided the employees the peace of mind that their round-trip transportation would get them to the warehouse safely for the next five months. "

"You know in your soul when you have THE team that cares about customers and the responsibilities of their role in providing the best transportation service for our customers.. That is the BusBank team. Whether it is a corporate travel planner, the principal of a school or head of a summer camp, the conference/meeting planner, promoter of a major entertainment event or a government contracting office, I receive calls and emails regularly sharing comments about the integrity of the team and the care that they experienced with their service: “went above and beyond to help me.” Or, “everything was very smooth and communication was great.” And, “I have heard nothing but good things from the event contacts.” There are thousands more comments like this. Contact me and we will discuss how you will experience the best service in bus charter transportation provided by the very best – the BusBank team. "

"I started my career in bus transportation over 12 years ago as a chauffeur – so I understand the importance of attention to detail and providing the highest quality service. A corporate travel planner phoned in very anxious and upset due to a bus company, at the very last moment, canceled their reservation. They had a corporate field trip with people flying in from all over the country and she was scrambling trying to figure out what to do. We started off with a calm conversation to outline the needs, answer all of her questions and concerns about the long, complicated itinerary. We agreed on a vehicle type, I outlined all of the logistics and secured the service with one of our premier operators. The customer and I communicated throughout the service and the event and service worked out without any issue for the customer. Since I have been given three referrals from this customer and provided service for another event for her. We have built the trust that will never waiver "