Our Company Privacy Policy | BusBank

Privacy Policy

Global Charter Services, LLC. d/b/a The BusBank and its affiliates (hereinafter “The BusBank”) are committed to treating the personal information we collect about our customers, potential customers and former customers with the highest degree of confidentiality. For this reason and in compliance with the law, The BusBank has developed a Privacy Policy that applies to all of these companies. For purposes of this Policy, the term “personal information” includes all information we obtain about an individual and maintain in a personally identifiable way. In order to assure the confidentiality of the personal information we collect and in order to comply with applicable laws, all individuals with access to personal information about our customers, potential customers, and former customers are required to follow this policy.

Collection, Retention and Correction of Personal Information about a Customer or Claimant We collect personal information about a customer, or potential customer that we determine is necessary to deliver our products and services. Individuals with access to personal information are to use such information for such purposes only.
We retain personal information only as long as required by our business practices and applicable law. If we become aware that an item of personal information may be materially inaccurate, we will make a reasonable effort to re-verify its accuracy and correct any error as appropriate.

BusBank uses Plaid Technologies, Inc. (“Plaid”) to gather End User’s data from financial institutions. By using our service, you grant Client and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Policy.

BusBank uses Google Maps (“Google Maps”) to help with trip details and routing . By using our service, you arebound by the Google Maps/Google Earth Additional Terms of Service, including the Google Privacy Policy. You can find them at the following Additional Terms of Service.

Confidentiality and Security We maintain physical, electronic and procedural safeguards to ensure that personal information is treated in compliance with applicable laws and regulations and in accordance with our Privacy Policy. We also restrict access to personal information within our organization to those employees who need to know that information to provide products or services to our customers or to conduct Lancer business. Employees who have access to customer information may use it only on behalf of Lancer for legitimate business purposes.

Disclosure of Personal Information We maintain procedures to assure that we do not share personal information with any nonaffiliated third party unless such sharing is permitted or required by law. Personal information may be disclosed to a nonaffiliated third party for necessary servicing of our products or other related services or for other normal business transactions as permitted by law.

We require nonaffiliated third parties to whom we disclose customer information for the purpose of performing a service for us to sign an agreement that the information will not be used or disclosed except to carry out the purposes for which we disclosed the information and only as permitted by applicable state and federal law.

Personal Information Relating to Mental or Physical Health We do not use or share personal information relating to mental or physical health for any purpose except as required or permitted by law or as otherwise authorized by the individual to whom the information relates.

Inquiries Questions regarding this Privacy Policy should be directed to BusBank’s General Counsel at 370 West Park Avenue, P.O. Box 9004, Long Beach, New York 11561.