3D illustration of the novel coronavirus; image courtesy of CDC.gov

Coronavirus / COVID-19 Update

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Updated: Thursday, March 19, 2020
We hope you and your family are healthy and safe and send our condolences for those who have lost loved ones during this time.

With the ever-changing landscape of the COVID-19 epidemic, we continue to adapt our operations and business to address all aspects of the health and safety of our customers, vendor partners, and employees. We are in constant contact with our vendor partners and continue to maintain the most effective cleaning procedures according to guidelines presented by the CDC and other organizations.

As we all work to stabilize emergency operations and protocols, many have already begun to turn to us and ask questions. What happens when events are cancelled? How can we source clean and safe group transportation if necessary? What happens if flights are not available and we must get essential teams to locations?

The good news is, we have answers and solutions. We’re here to help and we’re absolutely committed to keeping our customers, drivers and cleaning crews safe during this crisis. Read on for more information about the steps our vendor partners take to help keep you safe and healthy while riding in shared spaces including reducing the number of travelers on each motorcoach/bus.

How do our vendor partners help protect customers and drivers?

While each vendor has their own detailed process for cleaning their vehicles, here are some of the basic precautions generally taken for your safety, health and wellness.

The bus cleaning staff have been advised to focus attention when cleaning the areas and touch points listed below with soap and water and spraying with disinfectant each time a motorcoach returns from a charter. Drivers should wipe down these same surfaces with disinfectant wipes during the day for multi-day charters. Drivers should ensure hand sanitizer and cleaning supplies are available on every charter.

  • Handrails for entering and exiting the vehicle
  • Arm rests
  • Driver steering wheel
  • Dash area
  • Head rest
  • Windowsills
  • Restroom door handles
  • Restroom handrails
  • Vehicle sprayed well with Lysol disinfectant spray or similar product on a regular basis
  • Baggage door handles interior as well as exterior
  • Have Sani-wipes available on vehicles for operator and passenger usage

Next Steps?

We continue to monitor communications from the CDC, USDOT, FMCSA, TSA, the President’s Task Force, and others as the situation evolves.

Contact our team of transportation experts to discuss your needs. They will find the solutions to ensure you have the service to avoid any delays or disruption to get the job done.

We know you have many choices when selecting a transportation partner. We greatly appreciate your loyalty and trust. If you have questions or concerns about future travel or reservations you’ve already made, please don’t hesitate to contact our team.

Stay safe and well!