4.8 Excellent out of 5.0
Industry’s Highest Rating
We provide bus transportation services for multi-destination outings, daily employee shuttle services, and hotel, airport, or event transportation.
Our sports travel solutions for professional, college, or local sports teams feature: luxurious and secure tour buses, tinted windows, locked storage units, and various catering options.
BusBank provides convenient, reliable, and comfortable travel bus solutions for school trips to a multitude of fun Indiana destinations.
We help make your wedding day as stress free as possible with on-time, reliable, and comfortable wedding bus shuttle services.
From your first contact and service with BusBank, you will know you have found the team you can trust. Just ask our customers who have worked with us or more than 15 years who enjoy consistent, reliable service delivered from a team with the highest integrity.
We've been working with BusBank for over 16 years or so. We use them primarily to book buses for student camping trips. The customer service and response times are great. Our customer service rep is available to talk over the phone (picks up the phone), and answers emails in a timely manner. Our last bus driver was great to talk with, arrived early, and the interior of the bus was immaculate.
Outstanding service and response time. We booked a multiple location pick up and had major changes throughout the process and the staff worked with us, effortlessly and made it happen. The buses were on time and serviced the attendees well. We got outstanding comments from our attendees on service and equipment. We will certainly look forward to using them again.
BusBank did a great job. They were very responsive via email. Pricing was very fair, and Busbank was exceptionally accommodating of the changes to our itinerary. Our bus driver, Thomas, was half an hour early for pick up in the morning, took a group photo for us, and was very accessible by phone when we needed to rearrange an impromptu pick-up location due to traffic. The bus itself was a little worn out, but it got us to and from without issue. I would 100% recommend to anyone who is looking for a quick, affordable way to get a large group to and from an event.
My school was given tickets to a field trip via a grant and BusBank was able to help me when I couldn't find another company that was able to make to busses available within to weeks of the event. I booked with BusBank about a week before we had the trip, and the booking couldn't have been easier. Once to of the other teachers dropped out of the trip, BusBank allowed me to change my reservation to one bus and was very easy to work with. When the bus arrived, it was on time and extremely clean. The driver was early, professional, and very accommodating. I can not think of one thing that did not go well with our reservation. BusBank saved us in a last-minute jam and we had a great experience. I will be returning to them for future field trip needs.
BusBank team (Philip for coordinating, John for driving) was great to work with all-around. The email conversation with Philip to coordinate was timely, easy and thorough - and John was super nice and on-time. Plus the bus was in really good condition. Thanks, BusBank.
Words cannot describe the excellent customer service that our district received from your company. Administrators complimented the professionalism of all of your drivers. I had several drivers that circled back after their last drop off to ensure that all of the students were delivered to their campuses. Our team was so appreciative of that gesture. Your organization has a client for life. Thank you again. Barbara Gonzales Vanguard Academy