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| When Trevor Day School of Manhattan
needed an outside source for transportation, they sought
a dependable partner that could deliver on-time service
and one who a placed premium on safety. After bad experiences
with local operators, they needed a much better solution.
At first they shopped around and decided not
to go with The BusBank®. But.... |
| that all changed when they understood the “real”
cost of arranging the charter services for their athletic teams, field trips
and shuttles. When Trevor Day School requested a quote from The BusBank, we
scrutinized the operators in our network to find just the right one for their
students. We reviewed drivers to determine who would work best with children in
grades K through twelve. We looked at on-time performance, safety records,
insurance levels and much more.
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| But when it came down to the
out-of-pocket cost, The BusBank’s quote was just a bit higher than a
local operator the school had found. And, their director wondered about using a
company that was headquartered in Chicago instead of right next door. While we
lost the bid, we wished them luck and said to call us if we could be of service
in the future. |
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| Less than two weeks later, our Account Executive
found a voice of desperation on the other line. Trevor Day School’s
director revealed that the charter company they were working with was late for
virtually every pickup and the coordination effort required by him was a time
consuming and pressure laden hassle. We were in New York City the next day to
take charge of shaping a more effective solution that would run smoother and be
hassle-free. We further explained that while The BusBank’s headquarters
is in Chicago, we have market managers out in the field and on the road
throughout North America. Our local presence is supported by advanced
technology and processes. Our comprehensive service ensures we are connected
with our operators and customers 24/7. Without question, our system is the most
advanced in the industry. |
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| Our work with Trevor Day School
started out as a trial. Our performance has inspired their director to make The
BusBank his ongoing “personal travel manager.”
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