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The BusBank Difference

Our goal is to ensure every group experiences peace of mind from the moment they step on the bus to when the trip is over.

Largest Selection of Charter Bus Options

The BusBank charters a variety of equipment, including the newest motorcoaches, mini-buses, executive coaches and specialty vehicles. We match the bus to fit your specific needs, including any space or ADA requirements. The combined fleet, with over 60,000 buses to choose from, is comprised of major European and North American models. It is the largest in North America!

About Us

The BusBank
Corporate Background Information
How We Serve Customers

The BusBank

The BusBank® is a group and event transportation specialist. We are the industry pioneer and leader in providing a single-source for chartering a bus anytime, anywhere in North America. We make it easy to get exactly the right bus, at the right price, in the right place.Our service includes deluxe motor coaches, school buses, mini buses, mid-size coach, executive and sleeper coaches and other specialty vehicles, such as trolleys and party bus.

We don’t own buses. We're not local bus owners. We're not brokers. We're not just a reservation service. We are transportation and event specialists with local knowledge of bus availability, bus quality, the best routes, and seasonal events that impact bus transportation in hundreds of markets - thousands of cities - across North America. By working with independent operators rather than owning buses, we maintain the flexibility to create customized group transportation solutions that fit the specific needs of the customer and situation. Many customers think of us as their group and event transportation manager.

Corporate Background Information

Global Charter Services, Ltd, dba The BusBank, is a Delaware corporation. Our headquarters is located in Chicago (200 W. Adams Street, Suite 1100, Chicago, IL 6060) and we have field operations for sales and bus operator relations in key markets.

Our Leadership Team was formed to create and deliver a level of service and ongoing innovation beyond what the industry has ever experienced. In addition to extensive background in marketing and sales, our Team’s expertise in ground transportation logistics, technology development, process engineering, finance, hospitality services, customer care and partnership development is gained from decades of experience in domestic and international business.

How We Serve Customers

To better serve our customers, we invest in advanced processes and proprietary technology to deliver increasingly superior customer experiences with every charter. We save customers time, money and hassle. Through an ongoing dialogue and service performance review with the bus operators we use, our goal is to establish a consistently higher level of service that will be viewed as the industry standard.

Our Charter Bus Specialists engage customers online and over the phone, depending on the preference of the customer. Each charter movement is assigned an Account Executive and Quality Assurance Specialist. We manage the process from planning to departure and continue to stand by for any needs during travel and at the event. We’re also readily available after the event. Satisfied customers are our commitment with every charter we arrange. We are staffed to serve customers 24/7. To our knowledge, we are the only company of our kind that has 24/7 Customer Care with every charter.