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Ease of Services

With The BusBank’s On-Call 24/7 Service, we are always standing by. Even if the unexpected happens, The BusBank can readily put into action a back-up plan to keep the group on the road and en route to their destination.
Charter Bus Group and Events


Book Discounted Hotel Rooms Up To 20% Off

The BusBank is excited to offer discounted group hotel rates through our partnership with Hotel Planner, book hotels for any size group in a single online session!

Advantages of this Hotel Planner/BusBank partnership:

• Automated rooming lists – complete your rooming list online
• Separate credit card payments. Each room can be paid for on a separate credit card. Avoid covering the bill for your group and the hassle of being reimbursed!
Hotel Planner via The BusBank partnership guarantees you the lowest group rate!

How We Serve Customers

The BusBank

To better serve our customers, we invest in advanced processes and proprietary technology to deliver increasingly superior customer experiences with every charter. We save customers time, money and hassle. Through an ongoing dialogue and service performance review with the bus operators we use, our goal is to establish a consistently higher level of service that will be viewed as the industry standard.

Our Charter Bus Specialists engage customers online and over the phone, depending on the preference of the customer. Each charter movement is assigned an Account Executive and Quality Assurance Specialist. We manage the process from planning to departure and continue to stand by for any needs during travel and at the event. We’re also readily available after the event. Satisfied customers are our commitment with every charter we arrange.  We are staffed to serve customers 24/7. To our knowledge, we are the only company of our kind that has 24/7 Customer Care with every charter.

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